We gladly accept returns and exchanges faulty products (photo proof to hello@scrunchiko.com) within 3 days of delivery.
We will only use your shipping and billing address, and contact information to:
Major credit cards, debit cards and PAYPAL, Apple Pay
All orders are handmade or made to order, making every item unique to the customer. Turn around time for ALL orders is 1-3 days to make the product- this does not take into account shipping times. If you require express delivery for an order, Express delivery next day shipping is available on request.
If you require a custom order, not featured on the shop page, then 5 business days for making and processing is applied. Custom order will only be processed once payment has been made.
STANDARD shipping is tracked
EXPRESS shipping is tracked and the reference number is given to you once posted and lodged.
All products are shipped from Sydney, Australia.
Domestic delivery dates are as follows:
Standard tracking available for:
USA, England, Asia, South America, Europe, South Africa
Express tracking available for:
USA, England
Love the look but prefer a different colour? Are you interested in bulk orders for your sports team or business, please email hello@scrunchiko.com